Renting Guide
Booking
- How do I book?
- What information do I need to provide?
- What if I have a Budget Corporate Discount (BCD) number?
- What if I have a Budget Customer Number (BCN)?
- Can I book more than 1 car at a time?
- Where is my nearest Budget location?
- Choosing your car
- Is additional equipment available?
- How much does rental cost?
- Will I receive confirmation of my booking?
- Can I cancel my booking? Can I get a refund?
Booking online
Reservations can be made online at www.budget.com.sg using the Get a Quote facility.
Booking by telephone
Call 1800 305 5390
2. What information do I need to provide?
You will need to provide the following information when making a booking:
- the dates and times of travel
- the Budget rental location(s) for collection and return
- the car group required
- your Budget Customer Number (BCN) or Budget Corporate Discount (BCD) number if you have one
We will then check for availability and provide a car rental quote.
From the quote, you can choose whether or not to confirm the booking. If you decide to confirm, you will be asked to provide your personal details.
3. What if I have a Budget Corporate Discount (BCD) number?
You will need to quote your Budget Corporate Discount (BCD) number when making a booking.
When booking online, you will need to enter the BCD number in the BCD number field on Step 1 of Get a Quote. Please note that you do not need to type in the letters "BCD" - just type the reference number itself.
4. What if I have a Budget Customer Number (BCN)?
You will need to quote your BCN number when making your booking.
When booking online, you will need to enter your BCN number in the BCN number field on Step 1 of Get a Quote.
5. Can I book more than 1 car at a time?
Yes, although vehicles are subject to availability. Each booking will have a unique reservation number.
6. Where is my nearest Budget location?
- Details of Budget locations, including telephone numbers and opening hours, are available in the Location Search section on this website. You can select your most convenient Budget location when you make your booking.
- Once your booking is confirmed, we will arrange for the chosen vehicle to be available at the selected location at the time and date chosen.
If you need to change the rental location, you will need to modify your booking either in Online Bookings on this website, or by calling your local Budget Reservations Call Centre 1800 305 5390. Please make sure you have your reservation number handy.
Budget offers a wide range of vehicles, with a choice of sizes and styles to suit your requirements. Please refer to the Budget Vehicle section for details of Budget car groups.
Can I choose a car model?
When you make your reservation, you will be prompted to choose a vehicle group. This group will normally cover a number of car models (please refer to Budget Vehicle).
Unfortunately, we are unable to guarantee a specific model at the time of booking.
Can I choose the colour of the car?
We cannot guarantee you will receive a certain make, model or colour of car. This is based on availability. Upon arrival, you may advise the counter representative of your preference, and if available, we will be happy to accommodate your preference.
8. Is additional equipment available?
There are many options and accessories available to help make your trip more safe and enjoyable. These options and accessories vary from location to location. Depending on the car group, there may be some accessories included as standard. Items such as child seats can be requested for a small fee at the time of reservation.
Budget makes every effort to honour your requests for additional accessories but unfortunately we are unable to guarantee them on the reservation as some items may be subject to availability.
We charge in periods of 24 hours, so if you take a car for 26 hours for instance, it would be charged as 2 days. We do allow a grace time of 59 minutes before we charge for an additional day. The actual cost of the rental will depend on the group of car, when you rent, for how long and where.
10. Will I receive confirmation of my booking?
If you make an Online Booking we will send you a reservation confirmation by email. You should print this and keep it for your records. When you collect your car you'll receive a Rental Agreement which shows your booking details.
11. Can I cancel my booking? Can I get a refund?
Yes, but you must cancel before your rental is due to start.
If you have pre-paid online
You can cancel your booking online or by calling our Reservations Centre before your rental is due to start.
Cancellation fees apply. You can view the current cancellation charges in our Pre-pay Terms and Conditions.
It is important that you cancel before your rental is due to start. If you do not collect your car on the day your rental is due to start your booking will be cancelled with no refund.
If you are due to pay on arrival
A No-Show Fee will apply if you do not collect your car. You can avoid this fee by cancelling your booking before the pick-up time.
You can cancel your booking online or by calling our Reservations Centre before your rental is due to start.
